In this privacy statement, references to “we”, “us”, “our” and “the Company” are references to Pure Sun Solar Ltd. We use information from our customers and visitors to improve our services. We respect your privacy and take it very seriously. All data is stored in our secure online database.
What Information We Collect and How We Use It
Information is only collected when you contact us via our contact form, email, text message, telephone or through third-party companies where you have requested work. The type of information we may collect includes:
- Name
- Address
- Phone number
- Email address
- Payment and transaction data
- Emails and letters exchanged between us
We may also collect feedback regarding our services through feedback forms or third-party review platforms such as Google Reviews, Trustpilot and similar services. If you do not wish your comments to be published on our website, please inform us.
We may record telephone conversations for training and service improvement purposes.
We collect and store data when you request:
- A quotation for work
- A property survey
- Installation, servicing or repair work
- Work carried out by our contractors on your behalf
How Long We Keep Your Data
Quotations not accepted
If you request a quotation but do not proceed, we will retain your data for 5 years, after which it will be deleted.
Accepted quotations and completed work
Where work has been completed, we will retain records to assist with warranties, servicing history and future enquiries. You may request deletion of your data where legally permissible.
Works completed without a quotation
We will retain records of servicing, repairs and related work unless you request deletion, subject to legal and warranty requirements.
Cookies
We use cookies to improve your browsing experience. Cookies may store information such as:
- IP address
- Pages visited
- Time spent on the site
- Browser and device type
This information is used for website analytics and performance monitoring and does not personally identify you.
We use Google Analytics to analyse website usage. Google Analytics stores information about website use via cookies and generates reports on website activity. You can view Google’s privacy policy at:
https://www.google.com/privacypolicy.html
Most browsers allow you to block cookies. Please note that blocking cookies may affect website functionality.
Security of Information
We use appropriate technical and organisational measures to protect your data from:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
- Destruction
We do not sell or share your personal data with third parties for marketing purposes.
While we take all reasonable precautions, we cannot guarantee the security of data transmitted over the internet where there is no negligence on our part.
Google Analytics
When you visit our website, we use Google Analytics to collect anonymised information about visitor behaviour. This helps us understand how our website is used and improve our services. No attempt is made to identify individual users.
Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data where applicable
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
Consent
By using our website and services, you consent to the collection and use of your information as outlined in this policy.
Third-Party Websites
This Privacy Policy applies only to Pure Sun Solar Ltd. We are not responsible for the privacy policies of third-party websites linked from our site.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Pure Sun Solar Ltd
Blenheim, Faggs Road
Feltham
Greater London
TW14 0PT
Email: info@znsconstruction.com
